Warwickshire Fire and Rescue Service recognised for Covid community work

Warwickshire County Council's Fire and Rescue Service (WFRS) has been recognised for its response to the Covid-19 pandemic by Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS).

These efforts have been acknowledged in a letter from HMICFRS, following a recent inspection looking at WFRS's response to Covid-19.

HMICFRS said they "were impressed" with how WFRS continued with responding to emergency incidents, whilst increasing the support available to help those most vulnerable in the community during the pandemic.

WFRS has provided a range of additional support to help communities during the pandemic. Some of these extra activities include: staff making regular telephone calls to vulnerable people to check on their welfare; delivering food parcels, prescriptions and PPE to vulnerable residents; and transporting people from hospital to their homes.

The HMICFRS letter also praised the service's continuity plans to operate safely and effectively during the pandemic, such as remote working practices; changes made to mobilising systems to ensure firefighters continue to be dispatched speedily to incidents; as well as the use of social media to communicate safety messages to residents.

Kieran Amos, Chief Fire Officer for WFRS said: "We are delighted to have received this recognition from HMICFRS. I am so proud of our amazing people and how they have been going above and beyond to support our communities for almost a year now.

"We have worked tirelessly with partners, including county council colleagues, NHS and Warwickshire Police, to ensure that the most vulnerable in our communities are kept safe during the pandemic. To be recognised by HMICFRS is a great achievement and I hope it gives everyone in our service a boost to keep on going over these next challenging months."

Cllr Andy Crump, Portfolio Holder for Warwickshire Fire & Rescue Service said: "What we have heard from HMICFRS, confirms what we already know - we have an excellent Fire Service, which we greatly value, and we know that our community feels the same.

"WFRS have stepped up to provide such great support to our community through the challenges of this pandemic, continuing to demonstrate their commitment to protecting our community, particularly the most vulnerable."